Welcome to Star E Wheels. By accessing or using our website https://starewheels.in, visiting our showroom, or purchasing any of our products or services, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding.

1. General Information

The website is owned and operated by Star E Wheels, located at:

Shop-57 & 58, Samrin Heritage, Ground Floor,
Almeda Road, Chandanwadi, Panchpakhadi,
Thane – 400602
📞 9124012405 / 9124012406
✉️ starewheels@gmail.com

By using this site or purchasing from us, you agree to be bound by these terms, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

2. Eligibility

To make a purchase on our website or showroom:

  • You must be at least 18 years of age.
  • You must provide accurate, current, and complete personal and payment information.
  • For vehicle purchases that require registration, valid government-issued identification is mandatory.

3. Product Availability and Pricing

  • All products are subject to availability.
  • Prices are listed in INR (Indian Rupees) and include applicable GST.
  • We reserve the right to change prices or discontinue products at any time without prior notice.

4. Order Confirmation and Payment

  • Orders are confirmed only upon successful receipt of payment and required documentation (in case of vehicles).
  • For vehicles requiring RTO registration, full payment and documentation must be completed before registration and delivery.
  • We accept multiple payment modes including UPI, bank transfers, cards, and EMI (subject to eligibility).

5. Cancellations, Returns & Refunds

  • Cancellations are only allowed before dispatch or RTO registration.
  • Returns and refunds are governed by our Return and Refund Policy.
  • Vehicles once registered cannot be returned or exchanged unless defective under warranty terms.

6. Vehicle Warranty and Service

  • All electric vehicles come with a manufacturer’s warranty. Terms vary by product and brand.
  • Customers are responsible for regular servicing as per the maintenance schedule.
  • Warranty claims are subject to manufacturer inspection and approval.

7. Use of Website

By using this website, you agree not to:

  • Use it for any unlawful or fraudulent activity
  • Distribute viruses or malicious code
  • Attempt unauthorized access to the website or server
  • Reproduce, duplicate, or exploit content for commercial purposes without written permission

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and product details—is the property of Star E Wheels or its partners and is protected under Indian intellectual property laws. Unauthorized use may lead to legal action.

9. Limitation of Liability

Star E Wheels is not liable for:

  • Indirect, incidental, or consequential damages resulting from use or inability to use the website or products
  • Delays in delivery due to RTO, logistics, or external factors
  • Damages caused by misuse or unauthorized modification of vehicles

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising out of or in connection with these terms shall fall under the jurisdiction of the courts located in Thane, Maharashtra.

12. Contact Us

For any queries related to these Terms and Conditions:

Star E Wheels
Shop-57 & 58, Samrin Heritage, Ground Floor,
Almeda Road, Chandanwadi, Panchpakhadi,
Thane – 400602
📞 9124012405 / 9124012406
✉️ starewheels@gmail.com